IVS, designer of technologies
Founded by Benoist MONOT, IVS group (Interactif Visuel Système) designs, markets and distributes innovative technological solutions since 1996.
With more than 150 employees, a powerful R&D department (software and hardware) and integrated manufacturing, IVS Group equips more than 30,000 points of sale across 5 continents.
POINTS OF SALE EQUIPPED
Innovative digital solutions for opticians
- SALES SUPPORT
To ensure continuous development of high-tech solutions, product managers closely track all product line software and support. A team of R&D and computer engineers oversee innovation and production of measurements solutions and sales supports at the company. Their shared objective is to preempt opticians’ needs with patented technological innovations.
The sales team is located throughout France, offering a personalised service and proximity to its clients. The team is familiar with all of our solutions and is available to provide expert answers to technical questions.
ACTIVISU® has always had a presence abroad and has an export division in France and a hundred distributors around the world. On-site installation and maintenance of all our solutions is performed by our employees distributed across France. A technician is always available during the holidays. In FRANCE, Support is available from Monday to Friday between 9 a.m. to 7 p.m. Support OUTSIDE OF FRANCE is available from 8 a.m. to 6 p.m., Monday to Friday. Calls are recorded and cases are handled individually. We respond to inquiries quickly and schedule any necessary repairs promptly.
Clients in France may choose to receive training on ACTIVISU® equipment from our team of certified opticians. For our international customers, training sessions and tutorials are available from our licensed distributors upon installation of equipment. Also, licensed distributors perform installation and maintenance of our solutions.